At Stephens Rivet, your success has always mattered to us. Now our innovative newsletter takes that commitment beyond technical information, with helpful tips from our own Communication Doctor,Jennifer MacLennan. Access recent issues by clicking on the link below, or click here to enroll for a free subscription.

Riveting ideas Back Issues

• Issue 2.1 (Winter 2010) The Psychology of Persuasion
• Issue 1.3 (Fall 2009) Customer Service 101: Handling Complaints
• Issue 1.2 (Summer 2009) Between the Lines of the Hiring Process: Reading resumes
• Issue 1.1 (Spring 2009) Communication o the Job: How important is it?

Stephens Rivet and Machine, Inc.
6730 Invader Crescent Mississauga,
ON L5T 2B6 CANADA
Tel: 905-795-8412
Fax: 905-795-8465
US & Canada Toll Free 1-800-858-9183
website: www.stephensrivet.com
e-mail: info@stephensrivet.com